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MAxdb restore stuck with error "connect to pipe failed"

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Hi Gurus,

 

We are doing the system copy on sandbox server from the production system and on the DB recovery step . We are doing the manual restore.

OS: windows 2008, DB: MAXDB 7.8.2.31.

 

Using netbackup tool for restore, we are triggering the restore from DB studio after defining the label.

 

The restore preparation gets successful but the backup tool terminates with the below error in dbm.prt file

 

 

2013-06-05 07:54:42       3836 INF          1 DBMKnl   Sending an administrative statement to the database

                          3836 INF          8 DBMKnl   Statement:  CREATE INSTANCE WITH RESTORE DATA FROM '\\.\pipe\PBW' PIPE  BLOCKSIZE 8 MEDIANAME 'BACKsapdb'

2013-06-05 08:07:59       3836 ERR          3 DBMKnl   Received the result of an administrative statement from the database

                          3836 ERR          9 DBMKnl   Statement:  CREATE INSTANCE WITH RESTORE DATA FROM '\\.\pipe\PBW' PIPE  BLOCKSIZE 8 MEDIANAME 'BACKsapdb'

                          3836 ERR         10 DBMKnl   Returncode: -903

                          3836 ERR          5 DBMKnl   Errortext:  Host file I/O error

2013-06-05 08:08:01       3836 ERR     -24580 DBMSrv   ERR_COMMAND_FAILED: Command 'db_activate' has ended and failed with return code -24920.

 

 

 

The knlmsg file contains the below error logs:

 

 

ERR Recovery       6:  Data recovery failed,_FILE=Kernel_Administration.cpp,_LINE=2029

2850:                                 2013-06-05 08:07:58 ERR RTEIO        113:  Open medium on \\.\pipe\PBW for READ failed,_FILE=RTEIO_StreamMedium.cpp,_LINE=1336

2851:                                 2013-06-05 08:07:58     SrvTasks      17:  Servertask Info: because Error in backup task occured

2852:                                 2013-06-05 08:07:58     SrvTasks      10:  Job 1 (Backup / Restore Medium Task) [executing] WaitingT168 Result=3700

2853:                                 2013-06-05 08:07:58     KernelComm     6:  Error in backup task occured, Error code 3700 "hostfile_error"

2854:                                 2013-06-05 08:07:58 ERR RTEIO         69:  connect to pipe \\.\pipe\PBW failed,ERRORTEXT=Cancelled,ERROR_NUMBER=0,_FILE=RTEIO_StreamMedium.cpp,_LINE=3521

 

 

Please assist.

 

Thanks,

Pankaj


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